: If you have recently received a traffic E-Challan in Punjab and believe it was issued incorrectly, there’s good news. The Punjab Safe Cities Authority (PSCA) has introduced an online procedure to cancel a wrong E-Challan, allowing citizens to challenge inaccurate tickets directly from home — without visiting any traffic office.
According to PSCA officials, this initiative aims to enhance transparency and reduce public inconvenience by providing a digital review system for wrongly issued electronic challans.
What Is an E-Challan and Why Errors Happen
An E-Challan (electronic traffic ticket) is automatically issued when a vehicle is captured on traffic cameras violating road rules — such as speeding, running a red light, or illegal parking. These challans are generated through automated systems managed by PSCA and sent to the vehicle owner’s registered address or mobile number.
However, errors can occur. Sometimes, number plates are duplicated, misread, or misused by other vehicles. In other cases, the vehicle might have been sold, used in an emergency, or simply captured incorrectly due to camera issues. In such circumstances, the Punjab Safe Cities Authority allows citizens to challenge and cancel wrong E-Challans through its official online portal.
Procedure to Cancel a Wrong E-Challan
The procedure to cancel a wrong E-Challan is straightforward and completely online. Here’s how you can do it step by step:
- Visit the Official PSCA E-Challan Portal: Go to http://echallan.psca.gop.pk — the official Punjab Safe Cities Authority website. Always ensure you’re using the genuine PSCA site to avoid scams.
- Enter Vehicle and CNIC Details: Enter your vehicle registration number and CNIC (Computerized National Identity Card) number.
- View Challan Details: Once you enter your information, the system displays all pending or issued challans related to your vehicle, with violation type, date, location, and fine amount.
- Click the ‘Review’ Button: If you find a challan that seems incorrect, click on the ‘Review’ button next to it. A review form will open.
- Select Your Reason and Submit Evidence: Choose from one of eight available reasons:
- Number plate used by someone else
- Fake or duplicated plate
- Emergency vehicle in service
- Vehicle sold before violation date
- System or camera error
- Receive a Response Within 24 Hours: PSCA usually reviews and responds within 24 hours. If the reason is valid, the E-Challan will be cancelled and you’ll receive confirmation via SMS or email.
Key Facts at a Glance
| Step | Action | Response Time | Platform |
|---|---|---|---|
| 1 | Visit PSCA portal | Instant | http://echallan.psca.gop.pk |
| 2 | Enter vehicle & CNIC | Seconds | Online form |
| 3 | Submit Review | 5–10 minutes | Portal-based |
| 4 | Get Response | Within 24 hours | SMS / Email |
Why This System Matters
The new E-Challan review feature promotes fairness, transparency, and citizen empowerment. By enabling motorists to correct mistakes digitally, PSCA has made the traffic enforcement process more accountable and efficient. It eliminates long queues and potential corruption by ensuring that all reviews are data-driven and verifiable.
Tips for a Successful Review
- Attach strong evidence like sale deeds, photos, or official records.
- Use the PSCA portal only — avoid third-party “agents.”
- Submit your review promptly to avoid late fees.
- Keep screenshots or emails as proof of submission.
Final Word: If you believe your E-Challan was wrongly issued, don’t ignore it. Visit the Punjab Safe Cities Authority portal, submit your review, and protect your driving record today.
By A. Khan, Staff Reporter (Traffic & Governance Desk)
Date: October 23, 2025
Disclaimer: This report is for informational purposes only and does not constitute legal advice.
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